Refund policy

Returns and Exchange Policy

• All sales at are final.
• No returns or exchanges are available on any of our products. In the highly unlikely event that your item should have a manufacturing defect please reach out to us at support@blacandwhyt.com for us to arrange a custom solution.
• We have a limited and curated collection, which means we can not accommodate default returns and/or exchanges. However, in case of a genuine size exchange request, we will try to accommodate where possible. In all instances, please always reach out to us at support@blacandwhyt.com and we will revert with potential solutions.
• In the event that you should encounter a manufacturing defect, or have a genuine size exchange request, you must ensure that you reach out to us at support@blacandwhyt.com within 4 days of receiving your order. Please note that after this period lapses, we will not be able to entertain any claims and/or requests.
  
• Any items that you ship back to us without our prior written approval will not be considered for either exchange or refund, and we can not be held liable for any loss or damage to the item in transit, or for its safekeeping after delivery.
• Process for approved returns: 
• Returns will only be entertained in case of manufacturing defects. Should you encounter any such defects, please reach out to us at support@blacandwhyt.com so that we may arrange a custom solution.
• To be eligible for a return, including for a return based on a genuine manufacturing defect, your item must be unused and in the same condition that you received it in, with the tag and seal intact. It must also be returned to us in the original packaging. 
• Depending on your location, we may assign a different returns address for your approved return. You will be informed via email of the returns shipping process applicable to your approved return. In order to ensure full traceability and a fast turnaround, please closely follow the shipping instructions that will be provided on a case to case basis.